Direct Interpreter Access Lines

At TriHealth we provide free interpreting services to enable meaningful communication between patients, families and providers.

To meet the need for language services we work with contracted in-person medical interpreters and national networks of phone and video interpreters. Using remote interpreters ensures someone is always available, even when an in-person interpreter is not.

We have created language-specific phone numbers for patients and families who wish to communicate with TriHealth in languages other than English.

This service connects the non-English speaking caller to an interpreter and then automatically to TriHealth’s operators. The operator can connect the caller to a specific person, department or phone number. The interpreter stays on the line for the duration of the call and provides services as needed.

These numbers are Direct Interpreter Access Lines (DIAL):

For all other languages, dial (513) 569-1900 and request an interpreter from the English-speaking operator.