List of Concierge Offerings

Only available at Good Samaritan and Bethesda North hospitals at this time.

Patient and Guest Accommodations

• Personal Items (toothbrush, toothpaste, hairbrush, cell phone chargers (2-hr loaner). etc.)
• Comfort items (neck pillows, blankets prayer shawls)
• Coordination of food delivery (Door Dash/Uber Eats)
• Requests for Service Recovery and escalation leader

Entertainment

• Books, magazines, newspapers or coloring pages and crayons, crossword puzzles, word search, sudoku

Information Services

• Maps or directions
• Local restaurant or area attraction recommendations
• Assistance booking local hotels at patient/family expense

Help with other TriHealth Services

• Pastoral Care/Emotional Support
• Healing Touch services (when available)
• Pet therapy (when available)
• Prescription delivery prior to discharge
• Interpretation Services
• Spa services with TriHealth Pavilion at the patient/family expense (Doctor/Nurse approval required)