Recently, you may have received a letter from Anthem explaining that your TriHealth physician was Out of Network. Unfortunately, Anthem sent this letter in error and is working to correct as soon as possible. For now, we want to confirm that your TriHealth provider is still In-Network with your Anthem insurance. Please do not cancel any appointments or start searching for a new physician without consulting your insurance first.
We apologize for any inconvenience this may have caused. We value you and are grateful for the trust you place in our TriHealth team to care for you and your family!
At TriHealth we have a bold vision to lead the region in getting health care right. Our goal is to be the place where people want to work, physicians want to practice and where the entire community wants to go for the best in health care.
Here, getting health care right means achieving the Triple Aim + 1: better care, better health and better value in an inclusive and exceptional practice and work environment for everyone.
Our service identity is rooted in our mission and core values, which serve as guiding principles in our healing ministry dating back to our founding.
Despite our best efforts to provide excellent, equitable care, the data shows there are disparities in our community’s health outcomes that often play out amongst racial and socioeconomic lines.
With the backing of bi3 Fund, we are tackling these health disparities head on, and by following the data to improve the health outcomes of specific populations, we will inevitably elevate the health of all peoples and communities.
Through surprisingly human care — seeing and hearing individuals and healing their human spirit — we are giving patients confidence that our support will lead to better health and a higher quality of life.
Having a common language creates the foundation for setting strategy, driving improvement and making long-standing impact. Here’s how we at TriHealth define these terms.
By developing a diverse workforce, we will increase our talent pool, reinforce our mission and strengthen TriHealth in ways that will maximize our performance and competitive advantage to the patients and communities we serve.
As part of our vision for health equity and belonging we have established a new TriHealth Center for Health Equity and outlined three dimensions to advance this work: Team and Culture, Patient Experience and Community Health Status.
TriHealth has made significant strides in recent years to become a more inclusive workplace for all team members and a more equitable care environment for our patients and the community.
Recent examples include our:
School to Work Program – a unique workforce development and DEIB initiative in partnership with Cincinnati Public Schools (CPS), launched in 2019. 38 students have graduated from the School to Work Program and 36 CPS juniors and seniors are currently enrolled in the program. Click here for more information.
B.O.L.D. (Building Our Leadership Diversity) Program – launched in 2022 as an investment in our people to foster an even more diverse TriHealth leadership team that better reflects the community we serve.
Addressing Food Insecurity: Food deserts and the general lack of access to nutritious food have a significant impact on the health of a community. Therefore, with the support of the Freestore Foodbank, we maintain six food pantries that patients with a medical need can access with a prescription or order from their TriHealth provider. The six locations include Bethesda North Hospital, Good Samaritan Hospital, the Bethesda Family Practice Center and the Good Samaritan Free Health Center.
Overcoming Transportation Barriers: We also have identified transportation as the leading barrier to care for patients from underserved communities. To address this medical need, Uber Health and Ride United (a United Way program) now work with us to coordinate rides to and from appointments at TriHealth Cancer and Blood Institute so patients who qualify for these services can obtain medically necessary services.
As the third largest employer and one of the most trusted providers in the Greater Cincinnati community, TriHealth strives to be a place where all team members feel safe, accepted and have an equal opportunity to succeed, where every patient has equal access to optimal health and for our community to be a beacon of hope to others who are struggling with these same issues.